Forum Discussion
MarkMiddlemist_Mercato
Jul 17, 2020Copper Contributor
Teams app crashes when sharing the screen
Hi All I'm currently running the Teams app 1.3.00.13565 (64 bit) running on Windows build 19042.388 (Version 20H2) and when I am on a call and share a screen (tested with entire screen or specifi...
- Jul 17, 2020
Unfortunately that doesn't seem to have helped.
I've seen a suggestion elsewhere to check graphics drivers, so going to give that a try
gq9999
Nov 01, 2022Brass Contributor
MarkMiddlemist_Mercato not sure whether this counts as necroposting, but for anyone like me who just had this problem today and is looking for a solution, I fixed it by turning off the HDR of the ultrawide monitor from Display Settings.
ShannonBD
Aug 16, 2023Copper Contributor
This HDR solution above should be marked as the top answer! It also fixed my issue after a week of frustrating Teams experiences while travelling (since I was using my laptop monitor, it had different settings including HDR than I normally experience when I'm at my desk with a big monitor).
Much easier to turn off HDR than to clear Teams cache or reinstall Teams, for one.