Forum Discussion
MarkMiddlemist_Mercato
Jul 17, 2020Copper Contributor
Teams app crashes when sharing the screen
Hi All I'm currently running the Teams app 1.3.00.13565 (64 bit) running on Windows build 19042.388 (Version 20H2) and when I am on a call and share a screen (tested with entire screen or specifi...
- Jul 17, 2020
Unfortunately that doesn't seem to have helped.
I've seen a suggestion elsewhere to check graphics drivers, so going to give that a try
nazirkabbani
Apr 06, 2021Copper Contributor
Having the same issue with MS Teams Version 1.4.00.7174 (64-bit) and Windows 10.
anytime i call someone with teams then share my screen it crashes (same error in the event viewer as above). This does not happen in a call with multiple users. just when i can one person then start sharing.
workaround for now: instead of calling someone, just share the screen with them first, then share the audio by clicking "unmute".
StevenC365
Apr 06, 2021MVP
nazirkabbani weird symptoms, but I would still suspect the video drivers above anything else.