Forum Discussion

Copper Contributor

Aug 06, 2020

Teams all files gone?

Hi all, I created a teams (free) team with multiple channels. As of today neither I or my colleagues can access any of the files of any channel. Error message: The specified list is invalid T...

file

teams

DavidVoss2

Copper Contributor

Aug 06, 2020

adam deltinger Thanks will do. In the meantime, is here anybody who had a similar problem and fixed it successfully?

Thanks,

David

adam deltinger

MVP

Aug 06, 2020

If everyone has this issue and also from the web client, it seems this is a back end issue at Microsoft.
Let us know!

Adam

DavidVoss2
Copper Contributor
Aug 06, 2020
I contacted Microsoft support, but no one was able to help me, as I'm using the free TEAMS licence.
Is there a tech support admin/expert here who knows what I can do?
Thanks,
David
- ThereseSolimeno
  Silver Contributor
  Aug 06, 2020
  Hello DavidVoss2 I would recommend that you submit a ticket at answers.microsoft.com, which is more for tech support issues. I did do a search on similar issues reported to Answers and came up with this, but I would still open your own support ticket there.
  
  https://answers.microsoft.com/en-us/msoffice/forum/all/files-disappeared-from-teams-group-channel/54c4cd25-30e9-4795-855b-3e231ff648c6
  - t2987
    Copper Contributor
    Aug 25, 2020
    ThereseSolimeno Hi, Can you please tell me how I raise a ticket?