Forum Discussion

Copper Contributor

Aug 06, 2020

Teams all files gone?

Hi all, I created a teams (free) team with multiple channels. As of today neither I or my colleagues can access any of the files of any channel. Error message: The specified list is invalid T...

file

teams

adam deltinger

MVP

Aug 06, 2020

Try contact the Microsoft support on this

Adam

DavidVoss2

Copper Contributor

Aug 06, 2020

adam deltinger Thanks will do. In the meantime, is here anybody who had a similar problem and fixed it successfully?

Thanks,

David

adam deltinger
MVP
Aug 06, 2020
If everyone has this issue and also from the web client, it seems this is a back end issue at Microsoft.
Let us know!

Adam
- DavidVoss2
  Copper Contributor
  Aug 06, 2020
  I contacted Microsoft support, but no one was able to help me, as I'm using the free TEAMS licence.
  Is there a tech support admin/expert here who knows what I can do?
  Thanks,
  David
  - ThereseSolimeno
    Former Employee
    Aug 06, 2020
    Hello DavidVoss2 I would recommend that you submit a ticket at answers.microsoft.com, which is more for tech support issues. I did do a search on similar issues reported to Answers and came up with this, but I would still open your own support ticket there.
    
    https://answers.microsoft.com/en-us/msoffice/forum/all/files-disappeared-from-teams-group-channel/54c4cd25-30e9-4795-855b-3e231ff648c6