Forum Discussion
sl_roberts
Jul 10, 2019Brass Contributor
Teams - Chat History - saving/unsaving
Q1: When you save a message, is the entire history saved along with it? Example, I want to save just today's part of a persistent conversation. But when I save it, it the entire history saves too. No...
- Jul 10, 2019Saved messages are nothing more than a bookmark to the message, it doesn't actual do any saving. It's just navigating you to the exact chat/conversation where you clicked on save in the thread/chat history.
Q2: I've experienced the same and had to finagle with it to get it to remove saved messages.
sl_roberts
Jul 10, 2019Brass Contributor
Thanks, Chris! Explains a lot. From an adoption standpoint, have you seen that folks are using "save" or "pinned" messages more?
Jul 10, 2019
My experience is people don't really use save at all, it's hard to forget they are there, I only use it for temporary bookmarks to go back and reply, but I forget often since there is no reminder. If I need to find something I just use search(which is another sore subject right now).
Pin is just for keeping your frequent contacts listed. I'm wanting to look into message actions and creating something for saving messages as to-do tasks, or some other form of follow up just haven't had time. You can bet those are coming as built in actions before long if I had to guess.
Pin is just for keeping your frequent contacts listed. I'm wanting to look into message actions and creating something for saving messages as to-do tasks, or some other form of follow up just haven't had time. You can bet those are coming as built in actions before long if I had to guess.
- RajKrishJul 29, 2020Brass Contributor
Does this mean "Saved Chats" are subjected to "Chats/Channel messages Retention/Deletion Policy" and deleted after "x" days as specified in the policy?
- Jul 29, 2020
RajKrish save messages have no bearing on the message itself, it is just a bookmark to the message, if it gets removed from policy then the book mark will no longer work to the saved message and thus the saved message will be removed.
- sl_robertsJul 10, 2019Brass ContributorYeah, I'm just not seeing the benefit of saving either. Seems redundant and as you said easy to forget they're saved since buried off your profile.
I love the idea of saving as to-do tasks! Fingers crossed!
Sort of related question since I've got you... the folks creating our training seem to go back and forth and use "chat, conversation, and message" interchangeably. I'm confused as I thought each of those have a unique quality. Do you know where I can find definitions to send to them (and help me too)? Don't go out of your way, but if you know, I'd appreciate it! Thanks!- Jul 10, 2019Don't think there is a 100% definition, but really chat is what it is, private chat, conversations I consider Team conversations. Messages I don't use that. The issue you will see is in other languages chat is translated or listed as conversation.
Also the tab in a chat is listed as conversation :P. But for training purposes, Chat or Chat message / Conversation or Team Conversations keep it consistent.- sl_robertsJul 10, 2019Brass ContributorI think you nailed it! The training developers are in France and I'm in the US. Thank you so much! You've been very helpful.