Forum Discussion
Callesk
May 13, 2020Copper Contributor
Team calls not ringing on Mobile app anymore
I’m using Teams on both my laptop and iPhone, and when I received calls it used to call on both at the same time, given I was logged in both places. It has however now suddenly stopped ringing on my ...
- May 13, 2020
Callesk, I have seen this before and found that if I signed out of the Teams app on my iPhone and then signed in again, then the calls started going to both places again.
May 15, 2020
Hi Callesk
This majorly happens on the devices wherein once the application goes in the background some of the devices kills the application which causes the issue. Killing the application in the background to save battery is a major feature.
As soon as the application is back in the foreground and is running the application will fork the call and ring on both the logged in places.
With Regards,
Satish U