Forum Discussion
Callesk
May 13, 2020Copper Contributor
Team calls not ringing on Mobile app anymore
I’m using Teams on both my laptop and iPhone, and when I received calls it used to call on both at the same time, given I was logged in both places. It has however now suddenly stopped ringing on my ...
- May 13, 2020
Callesk, I have seen this before and found that if I signed out of the Teams app on my iPhone and then signed in again, then the calls started going to both places again.
Daniel Watson
May 13, 2020Copper Contributor
Callesk, I have seen this before and found that if I signed out of the Teams app on my iPhone and then signed in again, then the calls started going to both places again.
- deldridgeJul 08, 2021Copper ContributorHi. we've tried this as well as uninstalling/reinstalling the app and checked all settings and nothing is working. Is there a known bug today, over a year later than your post?
- Jul 08, 2021There was an outage on Microsoft Server side which is causing the issue. Please refer below id for additional reference
Title: Users are missing calls to their Microsoft Teams for iOS app
ID: TM267852- SakittJul 08, 2021Copper ContributorGood Evening,
We have also been experiencing the issue; especially today and I was keen to look up further information. The ID of TM267852 took me back to this thread though. Any help would be greatly appreciated.
Cheers
- CalleskMay 14, 2020Copper Contributor
Daniel Watson Thanks very much for that advise, as that helped for me as well.