Forum Discussion
Dave1043
Mar 08, 2021Copper Contributor
Team Audio Conferencing Toll free billing by cost center
Hello everyone, I have looked online quite extensively for anything to answer my question, or find someone else who found themselves in my position, and what they did. I have a customer who h...
Ed Woodrick
Mar 09, 2021Iron Contributor
If the customer is in the US, going to Toll Free wouldn't be a great idea. Effectively most numbers are already toll free or the outbound toll is less than a 1-800 toll would be.
One of the goals would be to get everyone on an Internet client, with the Teams client or web client.
To break down the records, there may be some third party telephony billing applications that can do what you want, but it may be a lot easier and cost less to just create an average cost per user and add it to the basic costs.
One of the goals would be to get everyone on an Internet client, with the Teams client or web client.
To break down the records, there may be some third party telephony billing applications that can do what you want, but it may be a lot easier and cost less to just create an average cost per user and add it to the basic costs.