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Switching Between Main & Guest Account in Desktop App
I've recently received a link to join a client's MS Team, and on my mobile app I have noticed the separate account when selecting top left options icon, under "Accounts and Orgs". On the Windows ...
- Sign out of the desktop client and sign back in and see if this gets you the org switch
Any Hints how to fix that? I've got the same issue as a previous posters.
Try Clearing Cookies for Teams desktop App (Instructions Below):
- If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit.
- Close Outlook.
- Open the Run dialog box by pressing the Windows logo key +R.
- In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK.
- Delete all files and folders in the %appdata%\Microsoft\Teams directory.
- Restart Teams.
this is no local problem.
got a user who switched to a new system, fresh installed windows and teams, same problem.
DThau In our case it just started working 48h after joining the second Company, no need to clear anything.
however, only the main org is able to send notifications via desktop notifications, so we currently need to check the second org manually to keep up to date.
So... I think I figured out a way to get this working. I tried clearing out the Teams %APPDATA% folder per above and that didn't work for me.
However, then I logged out of Teams Desktop and Quit Teams Desktop app completely. Then I opened the team to which I am a guest in my browser and selected "Get Link to Team" in the team context menu:
Then I closed that browser tab and pasted the link into a new browser tab, and allowed it to open the team MS Teams Desktop App. Now - I can finally see both my main account and the guest account in MS Teams Desktop, just like in the browser:
Tony
