Forum Discussion

Copper Contributor

Jul 30, 2020

Solved

Switching Between Main & Guest Account in Desktop App

I've recently received a link to join a client's MS Team, and on my mobile app I have noticed the separate account when selecting top left options icon, under "Accounts and Orgs". On the Windows ...

account switching

Guest Access

adam deltinger
Jul 30, 2020
Sign out of the desktop client and sign back in and see if this gets you the org switch

J_A_West

Copper Contributor

Oct 27, 2022

rudiminty

Exactly the same issue here, so it appears that the issue has not been fixed for over 2 Years.

Once opening the Web Version through the invitation link, I can see the Organization in which I am the guest, as soon as I switch to my main org the switch is not visible any more.

When Clicking the link and choosing to open the desktop app, my main org is opening, but not the guest org. The guest org also doesn't show if I just open the Teams App (We are on Mac)

Same Problem with multiple accounts.

adam deltinger and ThereseSolimeno do you know of any settings that need to be adjusted in my main org (guest access, etc. is already enabled) in order for this to work as anyone would expect a paid product with the option and focus on collaboration to work like?