Forum Discussion
rudiminty
Jul 30, 2020Copper Contributor
Switching Between Main & Guest Account in Desktop App
I've recently received a link to join a client's MS Team, and on my mobile app I have noticed the separate account when selecting top left options icon, under "Accounts and Orgs". On the Windows ...
- Jul 30, 2020Sign out of the desktop client and sign back in and see if this gets you the org switch
Jakob_Vinther
Jul 15, 2022Copper Contributor
I'm currently stuck in the same situation.
If I access the external company as a guest, I can see my own company and switch to it, but, as soon as I do so, the external company disappears from the list.
So, when I have to re-access the external company, I have to close (quit) Teams, find the invitation email, click the "Open Microsoft Teams" button that opens the browser, and here chose "Launch it now" (aka open Microsoft Teams), then I'll be directed to the external company in Teams.
I've tried logging out of the Teams account, quitting teams, opening it again and logging in. But still, I can only switch from the External Company to 'my company', and if I do, I'll have to quit Teams again, finding the mail.... ... ..
The web version seems to be acting in the same way.
If I access the external company as a guest, I can see my own company and switch to it, but, as soon as I do so, the external company disappears from the list.
So, when I have to re-access the external company, I have to close (quit) Teams, find the invitation email, click the "Open Microsoft Teams" button that opens the browser, and here chose "Launch it now" (aka open Microsoft Teams), then I'll be directed to the external company in Teams.
I've tried logging out of the Teams account, quitting teams, opening it again and logging in. But still, I can only switch from the External Company to 'my company', and if I do, I'll have to quit Teams again, finding the mail.... ... ..
The web version seems to be acting in the same way.