Forum Discussion
rudiminty
Jul 29, 2020Copper Contributor
Switching Between Main & Guest Account in Desktop App
I've recently received a link to join a client's MS Team, and on my mobile app I have noticed the separate account when selecting top left options icon, under "Accounts and Orgs". On the Windows ...
- Jul 29, 2020Sign out of the desktop client and sign back in and see if this gets you the org switch
Michael_S11
Mar 08, 2021Copper Contributor
Please sign out of all Teams accounts and close Teams app. On restart you should see the option to change profiles.
You can click on your account top right (showing your status) and select "<- -> Accounts & Orgs" and you should be able to switch (hopefully).
You can click on your account top right (showing your status) and select "<- -> Accounts & Orgs" and you should be able to switch (hopefully).
chrichr
Mar 08, 2021Copper Contributor
Thank you for your response Michael_S11 . Unfortunately it didn't work. I signed out from all my Microsoft account tabs and apps (email, calendar, Teams) and restarted my computer. After the reboot, I opened Teams but I still see the same as before.
Do I miss something?
- MattWoodBristolOct 15, 2021Copper Contributor
chrichr exactly the same issue. I can switch on the web and on my phone but the desktop app doesn't allow it and the "launch it now" for desktop teams does nothing. Is it too much to ask that the experience is consistent across platforms (perhaps especially for the Windows desktop app!!).
- Peggy LangFeb 08, 2022Brass ContributorI have run into the same issue. My external guest is unable to see her company Teams site AND our company Teams site in the Desktop App. She is able to see it from web based.
Conversely, I am a member of 2 external Teams sites and I can see them both from my Desktop App. Is there a 'switch' that needs to be enabled by her IT department? Could it be as simple as that?