Forum Discussion
Switching Between Main & Guest Account in Desktop App
- Jul 29, 2020Sign out of the desktop client and sign back in and see if this gets you the org switch
Hi adam deltinger , I have exactly the same issue as rudiminty but I cannot solve it by just signing out and then back in. I received a link from a partner to participate as guest to their team. However, I cannot switch to this guest account on the desktop or the web app. The account selector is not visible.
When I click the link they sent me, it opens the team only if I select "Use the web app instead" and not if I click "Launch it now" to do it through the desktop app.
On the web app I can access the team, and the account selector is visible. However, when I choose to switch back to my main account, the selector is not visible anymore, exactly as it is in the desktop app. Similarly, on the web app, I cannot switch to the guest account If I am logged in my main account.
Any help or ideas would be greatly appreciated!
You can click on your account top right (showing your status) and select "<- -> Accounts & Orgs" and you should be able to switch (hopefully).