Forum Discussion
Switching Between Main & Guest Account in Desktop App
- Sign out of the desktop client and sign back in and see if this gets you the org switch
Hi adam deltinger , I have exactly the same issue as rudiminty but I cannot solve it by just signing out and then back in. I received a link from a partner to participate as guest to their team. However, I cannot switch to this guest account on the desktop or the web app. The account selector is not visible.
When I click the link they sent me, it opens the team only if I select "Use the web app instead" and not if I click "Launch it now" to do it through the desktop app.
On the web app I can access the team, and the account selector is visible. However, when I choose to switch back to my main account, the selector is not visible anymore, exactly as it is in the desktop app. Similarly, on the web app, I cannot switch to the guest account If I am logged in my main account.
Any help or ideas would be greatly appreciated!
- Please sign out of all Teams accounts and close Teams app. On restart you should see the option to change profiles.
You can click on your account top right (showing your status) and select "<- -> Accounts & Orgs" and you should be able to switch (hopefully).Thank you for your response Michael_S11 . Unfortunately it didn't work. I signed out from all my Microsoft account tabs and apps (email, calendar, Teams) and restarted my computer. After the reboot, I opened Teams but I still see the same as before.
Do I miss something?
Thanks, after signing out and back in, the account selector is now visible top right, thanks!
Hi rudiminty FYI - if you don't want to keep signing in and out, you can always keep one account open in the desktop app and the other open on the web.
ThereseSolimeno It's pretty disappointing that this is the best Microsoft can come up with.
One should be able to see "Foreign" teams (where they are a guest) in their own organisation without having to switch profiles. How silly.
