Forum Discussion
Strange "Other" Group appearing in Shifts
This is caused by not having the Groups sorting view not selected and making open shifts available. You have to add the open shifts from within the group or it will create the Other field twice. Not sure why it creates two copies but the Other is assigned as the group as there is no group selected. showus
Same here. Have two members in a group called "Other". Not sure how the group was created or how they ended up in there. But can't find any means to get them back into the main group.
AndySwab As above...
From the testing I've done, it seems this occurs when you add a shift and assign it to someone who has not yet been added to the schedule. Even if when you and assign the shift, you can find the person in the list of options, this doesn't mean they've been added. Apparently, just cause you're a member of the team to which the schedule is attached, doesn't mean you're automatically on the schedule.
Deleting any shifts that are in this category, will make the category disappear (you may have to go back quite some time if it's taken a while to notice). Then you will need to make sure you add the person to the schedule before assigning shifts again.