Spotlight feature - some issues

Question

Hi there,&nbsp;in our lesson, we were trying to spotlight the teacher or different students.When in gallery view everyone is visible as they have cameras on but when one person is put into the spotlight suddenly we can see only his/her initials, not the video.Can anyone explain this or tell me how to make the spotlight really work, please?Thanks 🙂

adobson · Answer

I've generally deduced that this happens when the spotlighted person is not speaking. The case is made worse as they are waiting for everyone to say "I can see you!" So they are silent and others are talking and their spotlight video doesn't show. Once they are speaking steadily, it usually works. No good of you want to spotlight someone doing sign language! I've found exceptions to this, but this is what happens most of the time for me.

vickigraham · Answer

Atyde&nbsp;We are having the same issue here. Have you found a solution?

atyde · Answer

vickigraham&nbsp;No, no solution or idea. One day I had a lesson with another teacher and the spotlight was working with some kids with others not. No obvious pattern here. But at least I know it's working (sometimes) 😉

ms_leifer · Answer

Atyde&nbsp; We have had the same issues with no rhyme or reason to who can see the spotlight and who can't.&nbsp; Do you think it is a signal strength issue?

nirina_ramaroson · Answer

Atyde&nbsp;Do you have any solutions.We have the same issues

Forum Discussion

Spotlight feature - some issues

Share

Resources