Forum Discussion

Iron Contributor

Jan 23, 2024

Spell check broken in new Teams 2.0 client

Greetings, we have about 100 users running Teams 2.0 and a handful of users, myself included, are seeing issues with the spell check. It will work for maybe 10 minutes, maybe a hour, maybe a day or ...

teams

Teams spell check

Bullfrog9609

Copper Contributor

Feb 09, 2024

As mentioned earlier, resetting the app or renaming the folder is only a temporary fix.

Microsoft do have this listed on the Service Health page TM711150

More info: As a workaround, affected users may be able use the following steps to clear their cache:
- Close and quit the new Microsoft Teams application
- Delete the folder: %localappdata%\packages\msteams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
- Start the new Microsoft Teams application

Current status: We're initiating deployment of the previously mentioned fix to restore spell checking for affected users. We anticipate that the deployment will complete by our next scheduled update, at which time we'll monitor the service environment to confirm that the issue is resolved.

ashwa1445

Copper Contributor

Feb 13, 2024

Bullfrog9609

thanks. Just in case Microsoft listen to anything here, I've been able to isolate the problem to a single file;

so when the problem happens single exit teams then delete %localappdata%\Packages\msteams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\Preferences

and start teams back up.

A simple script to fix the issue (which must be run with administrative privileges from an elevated cmd prompt is;

taskkill /IM  ms-teams.exe /F
waitfor /T 2 pause 2>NUL
del %localappdata%\Packages\msteams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\Preferences
%userprofile%\AppData\Local\Microsoft\WindowsApps\ms-teams.exe
echo "done"