Forum Discussion
TracySMU
Apr 30, 2021Copper Contributor
Some Private channels created in a Team are not showing members
I've created several Private Channels for my classes within a Team and some of them are showing up as deleted on the member side. Additionally, when I go in to check the members, there are 0 members ...
- May 10, 2021Hello, you should report this issue to the official Microsoft support by creating a service request from the admin portal. If you're not an admin reach out to that person (if you haven't already signed out from Teams try that first).
I am familiar with a workaround if you also cannot add members and that is using the mobile app.
When it comes to promote a user to owner the admin can use the Add-TeamChannelUser cmdlet
https://docs.microsoft.com/en-us/powershell/module/teams/add-teamchanneluser?view=teams-ps
This is an article with some additional info, but the auto-promote has historically been a bit buggy.
https://docs.microsoft.com/en-us/microsoftteams/private-channels#adding-and-removing-owners-and-members
May 10, 2021
Hello, you should report this issue to the official Microsoft support by creating a service request from the admin portal. If you're not an admin reach out to that person (if you haven't already signed out from Teams try that first).
I am familiar with a workaround if you also cannot add members and that is using the mobile app.
When it comes to promote a user to owner the admin can use the Add-TeamChannelUser cmdlet
https://docs.microsoft.com/en-us/powershell/module/teams/add-teamchanneluser?view=teams-ps
This is an article with some additional info, but the auto-promote has historically been a bit buggy.
https://docs.microsoft.com/en-us/microsoftteams/private-channels#adding-and-removing-owners-and-members
I am familiar with a workaround if you also cannot add members and that is using the mobile app.
When it comes to promote a user to owner the admin can use the Add-TeamChannelUser cmdlet
https://docs.microsoft.com/en-us/powershell/module/teams/add-teamchanneluser?view=teams-ps
This is an article with some additional info, but the auto-promote has historically been a bit buggy.
https://docs.microsoft.com/en-us/microsoftteams/private-channels#adding-and-removing-owners-and-members
BlaneAtPAC
May 11, 2021Copper Contributor
Hi ChristianJBergstrom, thanks for those tips. After posting my original message, I retried viewing team members of a private channel and guess what? It worked! I did nothing but retry the same steps I did before and this time it worked. I am sure this worked before so looks like whatever background change happened that broke it, was rolled back or fixed. I was also able to promote a member in the private channel to being a co-owner so that also works.
TracySMU please try accessing your private channel team list. It may be working now.