Forum Discussion

jojoharry16's avatar
jojoharry16
Copper Contributor
Apr 12, 2021

Some channels cannot create new conversations

There is a Team with multiple channels for an event, and some channels simply get stuck when trying to post a new conversation. This happens with guest accounts and members, and only on certain channels. The only person that can post is the creator of the channel.


It's not a permission issue since the channel where it's disabled doesn't allow conversations to be posted. The problematic channels get stuck on Sending...

 

It seems to be server-side, but any help would be appreciated

3 Replies

    • jojoharry16's avatar
      jojoharry16
      Copper Contributor

      VasilMichev I am a 100% noob to this forum, how do I open a support case? 

      And thanks for the reply 🙂

      • VasilMichev's avatar
        VasilMichev
        MVP
        From the M365 admin center or ask your admin to do the same.