Forum Discussion
Skype/Teams Room System and Logitech BRIO problem
Oh no. The problem is that the camera does not start at all in a call, you cannot select video calls, only audio calls.But the camera is ok in the settings ???LinusCansby
I've seen the same problem on Logitech smart dock. I doubt it should matter but have you checked the firmware version of the Brio, should be v240. https://docs.microsoft.com/en-us/microsoftteams/room-systems/requirements#certified-firmware-versions-for-usb-audio-and-video-peripherals
Do you have more than one MTR or camera so you can try to switch?
LinusCansbyI know ... it is probably too late .... but was the problem the running Logitech capture software ?
Having the exact same problem. Smartdock running Teams with brio camera. In a call, the camera button is grayed out. Have you found a fix? Thanks!
I found the fix. In my case, I was choosing the Brio as the "Content Camera" in the Teams settings. This is why starting content sharing began showing the camera feed. There isn't a setting for a "Meeting Camera", it just uses the default. So setting the "Content Camera" to NONE fixed the issue.
