Forum Discussion
Skype/Teams Room System and Logitech BRIO problem
Fredrik Rubne Hejsan!
Have you tried with another whiteboard or background. It could be that the software can't find a whiteboard when the background is round. Try to frame your whiteboard with black tape and/or remove stuff from the whiteboard when you starts.
I've used Logitech Tap with Brio as a content camera so I know it should work.
Lycka till!
Oh no. The problem is that the camera does not start at all in a call, you cannot select video calls, only audio calls.But the camera is ok in the settings ???LinusCansby
I've seen the same problem on Logitech smart dock. I doubt it should matter but have you checked the firmware version of the Brio, should be v240. https://docs.microsoft.com/en-us/microsoftteams/room-systems/requirements#certified-firmware-versions-for-usb-audio-and-video-peripherals
Do you have more than one MTR or camera so you can try to switch?
LinusCansbyI know ... it is probably too late .... but was the problem the running Logitech capture software ?
Having the exact same problem. Smartdock running Teams with brio camera. In a call, the camera button is grayed out. Have you found a fix? Thanks!
