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Edjzz's avatar
Edjzz
Copper Contributor
Feb 27, 2023
Solved

Shifts not displaying new name after name change

Hi, my organisation was building out schedules in Shifts for Teams using placeholder names waiting for new staff members to be assigned, now they have been , we have renamed the users in 365 users bu...
  • Edjzz's avatar
    Edjzz
    Mar 24, 2023

    nik_sio 

     

    I have a solution now. It updates instantly when the user logs in, they may also need to navigate to Shifts, but that's the most that needs to happen.

     

    For my case, where we build a schedule with a generic placeholder name and then want to change it maybe months before they log in for the 1st time, it's still awkward, as an admin has to log in to each account then reset and log the new password. But for your case it shouldn't be a problem if it works the same way for you.

     

    Good luck!

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