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bunchofsage's avatar
bunchofsage
Iron Contributor
Aug 18, 2020

Shared OneNote links won't open OneNote app when special characters are involved

When you click "link to page" in OneNote (doesn't matter if web view or from within the desktop app) this will create two links: one with onenote:https:// scheme that will open either the desktop app or Microsoft Store app and a "web view" link in parentheses.

Those two links in your clipboard can then be pasted in a new e-mail (say in Outlook) but also into a new conversation in Microsoft Teams.

Problem: links to pages that have special characters in their page titles like umlauts (ä, ö, ß) but even brackets [] , parantheses () or slash / won't open in OneNote app when pasted into Microsoft Teams (but will open when clicked on within a mail in Outlook).
OneNote app will try to open the referred link but display an error message like:
«We couldn't open that location. It might not exist or you might not have permission to open it.\n\nPlease contact the owner of |0 for more information.»

In short: application link pasted into Outlook works, same link pasted into Teams does not work. Pasting into Teams will somehow modify and break the onenote:https:// link

Could somebody else replicate this and confirm the bug please? It's not restricted to German language either as it happens in our environment with ( ) and / as well.

6 Replies

  • Hi bunchofsage ,

     

    What was an example name of one of your OneNotes?

     

    However before going into this much deeper I wonder if the following would work if you feel the link is getting broken due to an escape/break character or similar.

     

    In a message are you clicking on the Rich Text Editor Icon:

    If not, could you click it and for you link utilise across the top the following link option:

     

    Does that method work any better?

     

    Thanks

     

    Henry

    • bunchofsage's avatar
      bunchofsage
      Iron Contributor

      HenryPhillipsNimbitechthanks for your reply!


      > What was an example name of one of your OneNotes?

      example page title:

      Allg.: Kein gültiger Benutzer im Kontenplan

       

      > Does that method [Rich Text Editor] work any better?

      About pasting a link via Rich Text Editor: it's a bit more complicated as the Insert Link dialog only accepts https: scheme * and not the onenote: scheme that comes with OneNote application links. When I want to paste something with onenote:https://tenantname.sharepoint.com I get "invalid URL" and cannot press Insert.

      * scheme = protocol, see https://techcommunity.microsoft.com/t5/microsoft-teams/inserting-links/m-p/1034700/highlight/true#M41526

       

      Only today I've found 1 related discussion/uservote:

      • Link to OneNote app does not work when pasting link of OneNote multi-byte page title
        https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37436485-link-to-onenote-app-does-not-work-when-pasting-lin
        (update August 2022: the uservoice links are no longer working as Microsoft transitioned to their own portal https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472)
      • SantaHey's avatar
        SantaHey
        Copper Contributor

        bunchofsage 

         

        Helllo, any update about this problem ?

         

        I didn't found any workaround except forbid special characters...

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