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arifC's avatar
arifC
Icon for Microsoft rankMicrosoft
Mar 10, 2020

Service principal account now shown as "Unknown User" in Team

My customer uses a service principal account to provision a team. This account was always invisibile in the member/owner list of the team. Now we see the account as "Unknown User" in a Team and even ...
teams
user
DJMACESA's avatar
DJMACESA
Copper Contributor
Apr 16, 2020

Yip we are also still having this problem.

 

Looked for the TM Number but unable to find it under history as well.

rwd-slo's avatar
rwd-slo
Copper Contributor
Apr 24, 2020

We are getting the same issue, at the moment I am putting it down to a provisioning issue.

 

Our staff members can add a large bunch of users to the team they have created e.g. 25, then the last 5 when they search for them get a list of unknown_user.

 

However as tenant admin, I can go in and add the ones they can't do by hand without issue.


  • Billykaka's avatar
    Billykaka
    Copper Contributor
    May 05, 2020

    @e are experiencing the same issue, added a new user and we are unable to add the new user to any team since it resolves as unknown user

    • dmontoyam's avatar
      dmontoyam
      Copper Contributor
      Jun 10, 2020
      Muy buenos días también presentamos el mismo problema en nuestra organización y esto es lo que me muestra :unknown_email_address@invalid.teams.ms por favor equipo Microsoft nos ayuda con la solución.

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