Forum Discussion
arifC
Microsoft
Mar 10, 2020Service principal account now shown as "Unknown User" in Team
My customer uses a service principal account to provision a team. This account was always invisibile in the member/owner list of the team. Now we see the account as "Unknown User" in a Team and even ...
harvey-h10
Apr 06, 2020Copper Contributor
For anyone still experiencing this. I had this today and turned out that the problem went away when I disabled the Skype for business license for the user.
- DJMACESAApr 16, 2020Copper Contributor
Yip we are also still having this problem.
Looked for the TM Number but unable to find it under history as well.
- rwd-sloApr 24, 2020Copper Contributor
We are getting the same issue, at the moment I am putting it down to a provisioning issue.
Our staff members can add a large bunch of users to the team they have created e.g. 25, then the last 5 when they search for them get a list of unknown_user.
However as tenant admin, I can go in and add the ones they can't do by hand without issue.
- BillykakaMay 05, 2020Copper Contributor
@e are experiencing the same issue, added a new user and we are unable to add the new user to any team since it resolves as unknown user