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arifC's avatar
arifC
Icon for Microsoft rankMicrosoft
Mar 10, 2020

Service principal account now shown as "Unknown User" in Team

My customer uses a service principal account to provision a team. This account was always invisibile in the member/owner list of the team. Now we see the account as "Unknown User" in a Team and even ...
teams
user
devjhorst's avatar
devjhorst
Copper Contributor
Mar 11, 2020

Hi arifC,

Microsoft has posted a new advisory under http://admin.microsoft.com/Adminportal/Home#/servicehealth about the Unknown user in Teams. You can find it by looking for the ID "TM206109". This is how the message looks:

 

Let's hope that the upcoming hotfix will solve the issue!

Regards,
Jarbas

  • EliasGro's avatar
    EliasGro
    Copper Contributor
    Mar 27, 2020
    Spoiler
     

    devjhorst and solution to this problem? I invited two guests to a team and they appear as "Unknown User"

     

    Elias

    • devjhorst's avatar
      devjhorst
      Copper Contributor
      Mar 27, 2020

      Hello EliasGro,

       

      the bug related to service principal and unknown user in Teams should be fixed. According to your description, you are seeing "Unknown Users" when adding guests to a team which seems to be a different topic. I found a similar discussion here. Maybe you could check it out 😀 

       

      I hope it helps.


      Regards,
      Jarbas

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