Forum Discussion
Search people in Teams with display name
Hi, to solve this problem, just follow this few steps below.
1- Teams Admin Center;
2- Teams Settings;
3- Roll down ultil you find "Search by name" and turn on;
This change can take a few hours to replicate, after replicate you can try again and share the result with me.
Reference link on MS Docs: https://docs.microsoft.com/en-us/microsoftteams/teams-scoped-directory-search
There should be a few ways around this
1.) Type out the first name and press enter. The search result should include a people result. Are they in there?
2.) Use the Who Bot application and search. This can be accessed by the app bar on the left of the Teams client. Select More Options (...) and if you don't see it, search for it
3.) Is it the same behaviour on the web app at https://teams.microsoft.com?
It may be a case of prepoulation. In other words, try chatting to a few individuals in the business and then do a search on them to see if they come up. In addition, it could just be propagation where it takes a few days
Let me know how you get on
Best, Chris
Hi, Christoper , thank you for your comment.
We tried it and let me share the result like below. This symptom came up not all users but some users.
Even if we typed fist name press enter, it cannot still work for anyone who didn't search using display name in search bar or new chat bar.
And using Who Bot which you suggested, it works well as we hoped.
Teams search bar use Exchange directory to search people as I know.
That is point I wonder in case of Who Bot is which directory use to searh people? Do you know?
Those problems came up both teams client and web version too.
We hope to this process is under prepopulation, but even if we wait time to sync all M365 services, there is no change any more.
Best, Hongwoo
Hi, to solve this problem, just follow this few steps below.
1- Teams Admin Center;
2- Teams Settings;
3- Roll down ultil you find "Search by name" and turn on;
This change can take a few hours to replicate, after replicate you can try again and share the result with me.
Reference link on MS Docs: https://docs.microsoft.com/en-us/microsoftteams/teams-scoped-directory-search