Forum Discussion
Screen-Sharing and Video lagging
Hello, one of our customer reports lagging video in Microsoft Teams since some weeks. Shared screens and cameras are freezing for 20-30 seconds sometimes so following a presentation is nearly imp...
Hi JEsders
"tried a different Laptop on same ethernet, this one doesn't have this issue with same Microsoft ID"
At least we know, it's the end device. Check the taskmanager for suspicious tasks and the usage of all hardware parts. Also check the difference between the both laptops and try to figure out what's the problem. Maybe try to provide more informations. I guess the laptop has just too bad hardware.
Best regards,
Schnittlauch
"First, No system is safe. Second, Aim for the impossible. Third no Backup, no Mercy" - Schnittlauch
My answer helped you? Don't forget to leave a like. Also mark the answer as solved when your problem is solved. 🙂
"tried a different Laptop on same ethernet, this one doesn't have this issue with same Microsoft ID"
At least we know, it's the end device. Check the taskmanager for suspicious tasks and the usage of all hardware parts. Also check the difference between the both laptops and try to figure out what's the problem. Maybe try to provide more informations. I guess the laptop has just too bad hardware.
Best regards,
Schnittlauch
"First, No system is safe. Second, Aim for the impossible. Third no Backup, no Mercy" - Schnittlauch
My answer helped you? Don't forget to leave a like. Also mark the answer as solved when your problem is solved. 🙂
Thanks for your reply.
The CPU/GPU/RAM/HDD usage is just fine. I don't think its just the hardware as Teams worked pretty good until 2-3 weeks ago.
The device has an i7, SSD and NVidia GPU+Intel GPU. I also tried to disable the Intel or NVidia GPU, but it worked as bad as before.
What's weird is, that the built in 4G is working good but ethernet doesn't.
- Did your problem get solved. I am have exactly the same type of issue. When I share my screen the receiver tells me that my Screen is lagging for as much as 30 seconds. This issue is only there when I use Wifi och Ethernet cable. It disappears when I use 4G modem.
