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Hercross's avatar
Hercross
Copper Contributor
May 24, 2020

SBC inbound calls problems

Hi, I've tried to connect Teams with my sbc.

 

Teams -> SBC works

SBC -> Teams no, alwways Teams send me 404 q.850 cause=1 "Unallocated (unassigned) number".

 

In Teams I have configurated the user with number like:

Set-CsUser -Identity <User name> -EnterpriseVoiceEnabled $true -HostedVoiceMail $true -OnPremLineURI tel:<E.164 phone number>

 Are there any thing more to configure to can received calls? What is wrong?

Thanks

DialPlan
    • SiplifiGroup's avatar
      SiplifiGroup
      Brass Contributor
      Jun 05, 2020
      Hi Hercross, have you made sure that the SBC is sending calls to Teams in an E.164 format? For example a UK number should be +44123456789. The number the SBC sends must match the number assigned against the user and this should be in an E.164 format. Thanks.

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