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Removed user from channel, then set up new channel and added that user to the newly created channel.
Removed a user from a channel, then set up a new channel and added that user to the newly created channel. The problem is that the user is not able to login. When he tries to sign in, the message...
Seems like that user doesn’t have a teams and Skype online license. Check there first.
Thanks Chris, he has Office 365 Business Premium subscription.
His access to MS Teams was fine until I removed him from a channel.
mikesyoon Break out the business premium and make sure Skype Online and Teams are both checked, that's the only thing that would remove them from your user list, removing from a channel shouldn't (not that there couldn't be a bug).
If they are licensed, you could always try to remove the license, wait 10 minutes or so, then apply back, to see if they get re provisioned back into the user list.
ChrisWebbTech Great. Looks like that has fixed the issue. Thanks very much 🙂
It may well be a bug, because I never unticked the box next to those products.