Forum Discussion
Recording won’t stop, I cannot get the recording
(I have stopped the recording at the end of the meeting, but then Teams apparently started recording again by itself when the participants were leaving. - Not sure if this has any impact)
This recording is of high importance to my organization, is there a way to solve this issue?
4 Replies
CrisSmeu Hello, the recording will stop automatically after ~4 hours. Out of curiosity, was this a personal meeting or a channel meeting? How were the meeting roles configured? (all presenters can start and stop recordings). If this doesn't help I suggest you reach out to your Teams admin for assistance. They can search for the recording and/or create a support ticket with Microsoft from the Admin Center.
Record a meeting in Teams - Office Support (microsoft.com)
Hi Christian,
It was a meeting I have created where I have invited 150 guests. I was the one that was recording and also the one that stopped the recording (or so I thought). The problem is that on the Teams on my computer I cannot see the message of the video still recording ... it is just on my phone that it is displayed.
I have contacted our IT department and said they cannot recover videos from Teams. And I am not sure who is our Teams admin ... I will try to convince IT to do what you have suggested bellow! Thanks!
- Hi, well by now the recording has definitely been stopped automatically. I suggest you look in the meeting chat to see if it has been processed or not.
The recording is processed and saved to SharePoint if it was a channel meeting or OneDrive if it was any other type of meeting.
The meeting recording shows up in the meeting chat or channel conversation (if you’re meeting in a channel).
If you're still on Stream as storage for the meeting recordings look in the chat and then Stream.
