Forum Discussion
Recording Failed to Upload to SharePoint
Hi there, I have been recording files since the first day of my class. However, today, after stopping the recording, it shows 'recording failed to upload' prior to some AMS Document Generation error...
three days since last reply here
any official news? are the failed recordings gone and unrecoverable or is there a glimmer of hope?
an official statement would be nice 🙂
any official news? are the failed recordings gone and unrecoverable or is there a glimmer of hope?
an official statement would be nice 🙂
- I have a case open and working with Microsoft to recover the recording, it's a real pain.
If you are an admin or can pass on to an admin you can try below (didn't work for me but I know it does for others)
We’ve found some success following these steps:
1.Open the help dialog box from admin.microsoft.com
2. Type Diag: Missing Recording in the search bar & return
3. enter URL & date of meeting in the supplied fields
If successful:
This will generate a URL. Go to the URL and the meeting recording will download.
If not successful:
4. It’ll tell you to log a ticket with Microsoftthanks!
the initial part did not work but making a ticket was the way to go, after that we now have access to the recording!
Cheers and have a nice weekend 🙂
No worries. We just got a link for the user to download the recording too around 30mins ago and all is well. Glad you got it sorted.
- No one replied, however I searched for a similar thread. https://teams.microsoft.com/l/meetup-join/19%3a-d0G8VLUf-LC1QGzmzPeBhImV4jxN8de2Xz7zFtAvBE1%40thread.tacv2/1629886248084?context=%7b%22Tid%22%3a%226f15cd97-f6a7-41e3-b2c5-ad4193976476%22%2c%22Oid%22%3a%22b2e0c090-e23c-4901-9514-a99a737f6884%22%7d
Seems some way out!- hi, thanks for swift reply 🙂
unfortunately, this opens a teams meeting which i can't join or noone is accepting me so i can't see the chat
could you write here what was the way out suggested there? would appreciate it! 🙂
