Forum Discussion
Recording Button Disappears in Teams during Meeting
- May 26, 2021
MatthewLawsonwsedu - I've battled this with our Executive Assistant (who organizes and is responsible for recording more meetings than anyone else in our org). In our case, I remoted into her computer and discovered she had Teams zoomed to 170% (Windows client, up to date). As soon as I reset the zoom to 100%, the content of the ellipsis menu (including "Start recording") rendered as expected. Still testing this out, but it explains why clearing the cache would resolve the issue for a bit, then the issue would recur (after she zoomed in because she was indicating she was having a hard time reading the unzoomed content).
MatthewLawsonwsedu - I've battled this with our Executive Assistant (who organizes and is responsible for recording more meetings than anyone else in our org). In our case, I remoted into her computer and discovered she had Teams zoomed to 170% (Windows client, up to date). As soon as I reset the zoom to 100%, the content of the ellipsis menu (including "Start recording") rendered as expected. Still testing this out, but it explains why clearing the cache would resolve the issue for a bit, then the issue would recur (after she zoomed in because she was indicating she was having a hard time reading the unzoomed content).
- RebeccaAldridgeMay 27, 2021Copper ContributorI've been having the same trouble on and off and not being able to work out why the button to record is sometimes there, sometimes not. I just opened a meeting, no record button. Zoomed out a bit and BINGO the button was back. Simple solution to the problem. Thank you.