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MatthewLawsonwsedu's avatar
MatthewLawsonwsedu
Copper Contributor
Aug 25, 2020
Solved

Recording Button Disappears in Teams during Meeting

Hi, I am using Teams to teach college classes this Fall. I need to be able to record the lectures. Yesterday, everything worked fine. Today, the recording option disappeared on me all together and th...
  • CJohnston71's avatar
    May 26, 2021

    MatthewLawsonwsedu - I've battled this with our Executive Assistant (who organizes and is responsible for recording more meetings than anyone else in our org).  In our case, I remoted into her computer and discovered she had Teams zoomed to 170% (Windows client, up to date).  As soon as I reset the zoom to 100%, the content of the ellipsis menu (including "Start recording") rendered as expected.  Still testing this out, but it explains why clearing the cache would resolve the issue for a bit, then the issue would recur (after she zoomed in because she was indicating she was having a hard time reading the unzoomed content).

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