Forum Discussion
Recommendations for Teams Live Events
Hello Heidi62 Sorry to hear you were having issues getting Live Events up and running. I presume you have this document and its subsequent related documents (listed within). https://docs.microsoft.com/en-us/MicrosoftTeams/teams-live-events/set-up-for-teams-live-events
We would recommend that you have the latest version of Windows 10 and use Edge as a browser.
It's hard to say why your speakers were having issues with their mics, especially since they were working at one point. There are many articles online that talk about troubleshooting microphone issues in Teams (like this one: https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/known-issues/no-audio-when-sharing-content-in-meeting) so I don't know which one will help you but I suggest you do your own Bing search. Oh...and please make sure they're using Teams enabled devices https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/across-devices/devices
Hope these suggestions help.... If not, reply back and we can see if other community members have suggestions.
Hi Heidi62
Regarding your first issue, you will be fine if you have the minimum system requirements mentioned for Microsoft Teams in Microsoft Docs.
Regarding your second issue there could be several reasons why your presenters' microphones were not working. We have successfully conducted several AGMs for large companies in Sri Lanka via Microsoft Teams. Based on experience I recommend you to test every component of your Live Event setup (webcams, microphones and PCs of presenters and producers) at least 1 hour before going live. In a nutshell your issue needs basic troubleshooting to be fixed.
Regards,
Adil Yoosuf