Forum Discussion

Copper Contributor

Aug 18, 2021

Video in Teams causes Surface Pro to overheat

Hi, My Surface Pro has been getting really, really hot during video calls in Teams. Today it got so hot that it caused a shutdown. Why is the camera so systems intensive? Can you please add a...

Camera

Camera Issue

zafero1975

Copper Contributor

Jun 19, 2024

Thanks for the your reply and solution. I don't know how to do this. I downloaded the tool ThrottleStop, but not sure, which concrete settings I should select. There are too many things which i could change and don't want to crash my notebook.
I open ThrottleStop. -> Throttle is turned off by default as I understand.
Then i need to go to "TPL" settings?

Screenshot1

- I changed following parameters in blue

- to get the settings in yellow

Now it looks like this

This "Turn On" Button means, ThrottleStop is in "turned off" mode, right?!

Alexander_Novikov

Copper Contributor

Jun 19, 2024

You need to uncheck "Disable controls" and check "Sync MMIO" back. I can make a screenshot tomorrow but all other things looks fine.

zafero1975
Copper Contributor
Jun 19, 2024
Great, thank you!!!! I hope my screenshots also help others 😉
- Alexander_Novikov
  Copper Contributor
  Jun 23, 2024
  zafero1975
  
  My settings. Power limit is activated because an audio editor works in a separate window.
  I personally add ThrottleStop to autorun. I also noted that PL4 somehow impacts maximum frequency, so, your high value is correct!
  All the best to you!