Forum Discussion
Domokelly
Aug 18, 2021Copper Contributor
Video in Teams causes Surface Pro to overheat
Hi, My Surface Pro has been getting really, really hot during video calls in Teams. Today it got so hot that it caused a shutdown. Why is the camera so systems intensive? Can you please add a...
Marek_Vit
Jun 19, 2024Copper Contributor
Many thanks! This has helped me a lot! I did more small tuning of the CPU handling in the ThrottleStop app. That is a great tool I didn't know about. So really much appreciated.
Alexander_Novikov
Jun 19, 2024Copper Contributor
I'm really happy to help! It is not clear why Microsoft didn't solve the problem by themself.
Small advice - please, don't try to improve performance dramatically or significantly increase turbo time if you don't have extra cooling like water cooler etc. Because even if you won't catch throttling immediately it will happen after several minutes/hours and you won't be able to disable throttling until the tablet cool down. This values 12/25 I took from official Intel documentation, I added 1 watt to pl2 but it doesn't make sense to increase them more without extra cooling. (I tested different configurations)