Forum Discussion

Brass Contributor

Nov 22, 2021

Solved

Unable to add connectors on any channel

Hello Team, We are unable to add/manage connectors on any channel. I am the owner of the Team and also I am unable to. Any help please? Something went wrong. Login required RequestId: un...

connectors

teams

Bhargav56
Dec 13, 2021
The issue is fixed for us today, but its different story.

We renamed the MS Teams name and since then we noticed this issue. But we are not sure if that is the cause of this connectors issue which we got initially.

But what we did was changing the mail address of the group to the new changed MS Teams name, that did the trick. So Nevertheless, we are back happy again. 🙂

rlangham1105

Copper Contributor

Dec 06, 2021

Bhargav56 pretty much the same as everybody else..

Something went wrong.

Server: DM6PR20MB2682
Date: 2021-12-06 09:45:56 -0600

BR180

Copper Contributor

Dec 06, 2021

rlangham1105

You can't do anything to fix on your own, I had to open a support case and MS fixed it.

Bhargav56
Brass Contributor
Dec 13, 2021
The issue is fixed for us today, but its different story.

We renamed the MS Teams name and since then we noticed this issue. But we are not sure if that is the cause of this connectors issue which we got initially.

But what we did was changing the mail address of the group to the new changed MS Teams name, that did the trick. So Nevertheless, we are back happy again. 🙂
BR180
Copper Contributor
Dec 07, 2021
You're lucky, I ain't...maybe I did open the way!
rlangham1105
Copper Contributor
Dec 07, 2021
BR180 , Bhargav56 as of this morning, mine is fixed. I didn't contact them to let them know of this issue. So maybe what they did for BR180 also fixed it for other people. In my case, it was "something went wrong"/ "Login Required" error.
BR180
Copper Contributor
Dec 06, 2021
Sorry, no details, the simply called me to verify the issue has gone away...
Bhargav56
Brass Contributor
Dec 06, 2021
Any information on what they did inorder to fix it?