Forum Discussion
Teams meeting disconnecting every 45 seconds
Hi Folks
I did a bit more research and spoke to a colleague of mine who's a tech guru, and he reckons it's possibly a VPN issue.
Our secure VPN at work encrypts the signals with high level security and then teams does the same so it might be that the encryptions are causing calls to be unstable.
Switching off the VPN did help with the issue and I notice now that the VPN is the only time when I get it (as far as I can tell).
So I suggest if you have to be on the VPN that's causing your call issues, then use a Teams meeting to host the discussion rather than a call as Teams Meetings are a different thing to Teams calls and are stable and don't boot you off.
Not a solution but that workaround has worked for me for a long time when I've needed it.
Cheers and best wishes
Damien
DanPrimrose hi - I've found this happening in our organization when people VPN into the network and then join a Teams call. If the VPN connection is lost, they will drop, and then be rejoined when the VPN comes back up. This has happened to me several times on calls, so I just ask people not to be on VPN during Teams calls. Not a super techy solution, but it seems to work.
This is the problem I'm having with my VPN disconnecting and causing disconnection from my Teams meeting. What I don't understand is why my VPN connection works just fine for everything except when I enter a Teams meeting, it starts going on the fritz. So there doesn't seem to be anything inherently wrong with my VPN connection. There just seems to be bad karma when using Teams over VPN. Naive question but how would I connect to my work Teams meeting without VPN? I'm a government employee and do all my teleworking right now over VPN. But if there was some way to disconnect from it just for a Teams meeting and have some stability during the meeting that would be a helpful workaround.