Forum Discussion

Copper Contributor

Apr 16, 2020

Solved

Teams Login issue

User is getting "You cannot access this right now". You sign in was successful, but doesn't meet the criteria to access this resource. Ex: You might be signing in from a browser, app or location tha...

teams

VasilMichev
Apr 16, 2020
This message hints that there might be a Conditional access policy configured in your tenant, that might be limiting access. Best check with your IT folks.

vramos

Brass Contributor

Apr 16, 2020

lingitexpress

Hi,

Did you clean up the browser? Did you try a different browser?

Here are a list of known issues:

https://support.office.com/en-us/article/why-am-i-having-trouble-signing-in-to-microsoft-teams-a02f683b-61a3-4008-9447-ee60c5593b0f

lingitexpress
Copper Contributor
Apr 16, 2020
vramos

Sorry buddy, it doesn't work either. Any other suggestion.
- vramos
  Brass Contributor
  Apr 16, 2020
  lingitexpress
  
  Hi,
  
  If you have access to the Security and Compliance Portal in O365, you can follow this steps:
  
  https://docs.microsoft.com/en-us/microsoft-365/compliance/content-search?view=o365-worldwide#teams
  
  https://support.office.com/en-us/article/information-protection-in-teams-d71ce838-d8a6-4841-bc08-3d4e93ac22a5
  
  And to secure the devices you can follow this link:
  
  https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/overview