Forum Discussion

Marcel Alberts's avatar
Marcel Alberts
MVP
Dec 23, 2020

Teams IP Phone / Display Lenovo ThinkSmart View - no version info and update

Hi,   I have a Lenovo ThinkSmart View and enrolled is successfully to my Teams environment, see the picture of the Teams Admin -> Devices -> IP Phones   The device is working ok and I ...
Lenovo ThinkSmart View
antfor's avatar
antfor
Copper Contributor
Jan 08, 2021

Thorsten Pickhan Guidance is spot on, thanks!

 

I added an CA policy in AAD and the firmware update was available. I used the article below as a guide to configured the policy for this issue. 

 

https://docs.microsoft.com/en-us/azure/active-directory/authentication/tutorial-enable-azure-mfa#create-a-conditional-access-policy

 
 

royhjohnson's avatar
royhjohnson
Copper Contributor
Jun 08, 2021

antfor and @Thorsten Pickhan

 

Thank-you very much for this discussion and solution. I had spent several weeks on and off bouncing round between it being a device issue or a licensing issue but the CA policy in Report only mode fixed it! Amazing. Thank-you both 🙂

  • Tony McQueen's avatar
    Tony McQueen
    Copper Contributor
    Jul 30, 2021

    Anybody have any insight on how to get this thing updated and converted?  Device shows up in TAC, shows firmware "null" and Healthy.  I am not using CA.  Device has been connected to tenant for a couple days now.  Very frustrating.