Forum Discussion
Solved
Recording meeting has disappeared
Have previously used the recording function without issue, but when we went to our sprint demo today the function wasn't available. As in it wasn't listed. Has this capability been removed? ...
- Hi @AIWelsh,
In the meeting, it should have been in the meeting controls and select More options More options button > Start recording.
Only specific people in the meeting can start or stop recording. See here -
https://support.office.com/en-us/article/Record-a-meeting-in-Teams-34dfbe7f-b07d-4a27-b4c6-de62f1348c24#bkmk_whocanstartorstoparecording
It may explain why you couldn't record. Also
- Both the meeting organizer and the recorder must have Office 365 Enterprise E1, E3, or E5 licenses.
Hope that answers your question!
Best, Chris
We having same issue, strangely when logging into web Client i can recorder meetings, but join the same meeting on the desktop client the meeting button is greyed out. Has any one managed to resolve it i have uninstalled cleared app data folder but nothing seems to resolve this
devanv Same situation here:
In the Teams-App there is no button available (grey).
But in the WebVersion, the button is available.
Same account - same meeting...
Strange, isn´t it?
Regards
Axel
AxelRumkorf Sorry for Late response we have managed to sort ours out by clearing the teams folder of all cache and worked Outlook and teams have to be closed in order for everything to be cleared
%appdata%\Microsoft\Teams
hope this helps anyone else aswell
thanks
Devan