Forum Discussion
rupkathag
Nov 22, 2021Copper Contributor
Recording Failed to Upload to SharePoint
Hi there, I have been recording files since the first day of my class. However, today, after stopping the recording, it shows 'recording failed to upload' prior to some AMS Document Generation error...
therealnemhauser
Nov 26, 2021Copper Contributor
thanks!
the initial part did not work but making a ticket was the way to go, after that we now have access to the recording!
Cheers and have a nice weekend 🙂
rupkathag
Nov 26, 2021Copper Contributor
Our admin does not know how to make the ticket, who do we request hence?
- JKelly2QMUNov 26, 2021Copper ContributorHi, go to the O365 Admin center here: https://admin.microsoft.com/
On the left hand menu go to 'Support' > 'New Service Request'