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alexrademeyer's avatar
alexrademeyer
Brass Contributor
Oct 09, 2020
Solved

Document Library tab: Cannot upload or drag&drop files (Bug)

Hi, I have been running in circles with support and I am not getting anywhere, i need to raise my concern about a bug in MS Teams which causes your uploaded sharepoint files to be corrupt, and los...
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Document Library
sharepoint
  • alexrademeyer's avatar
    alexrademeyer
    Oct 30, 2020

    pblbsyl 
    I finally have a useful update from Microsoft.

    This should likely close the issue off:

    Microsoft acknowledge the bug and that their product team are rolling out a solution which should be out in the next few weeks:

     

     

    Unfortunately this does not actually fix the damage done......
    This bug corrupts customer data yet Microsoft have not acknowledged it in the message center or service updates.
    Further: They have confirmed to me it is not possible to identify or restore the corrupt files- they will be lost.

     

    I see this as "solved" in some way although i have lost a little more faith in Microsoft today- to me this is a business practice which does not encourage our trust. these kinds of bugs should be communicated.

     

    Alex

     

pblbsyl's avatar
pblbsyl
Copper Contributor
Oct 29, 2020

@alexrademeyer 

I continued to work with Microsoft, and yesterday I was able to upload to the Document Library tab with no errors.

 

Curious if this also works for you now?  I know it doesn't fix the corrupted files that are in place, but would be interested to see if new file uploads work now.

 

Thanks!

alexrademeyer's avatar
alexrademeyer
Brass Contributor
Oct 29, 2020

pblbsyl 
Hi, thanks for reaching out.
Interestingly, Microsoft reached out to me today and asked me to reproduce the issue again.
I tried but I can't - seems solved for me too!

I will test some more tomorrow but I suspect this is solved- thanks for sticking with this over the weeks!

Alex

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