Document Library tab: Cannot upload or drag&drop files (Bug)

Hi, I have been running in circles with support and I am not getting anywhere, i need to raise my concern about a bug in MS Teams which causes your uploaded sharepoint files to be corrupt, and los...

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Document Library

sharepoint

alexrademeyer
Oct 30, 2020
pblbsyl
I finally have a useful update from Microsoft.
This should likely close the issue off:

Microsoft acknowledge the bug and that their product team are rolling out a solution which should be out in the next few weeks:

Unfortunately this does not actually fix the damage done......
This bug corrupts customer data yet Microsoft have not acknowledged it in the message center or service updates.
Further: They have confirmed to me it is not possible to identify or restore the corrupt files- they will be lost.

I see this as "solved" in some way although i have lost a little more faith in Microsoft today- to me this is a business practice which does not encourage our trust. these kinds of bugs should be communicated.

Alex

TheM365Guy

Brass Contributor

Oct 09, 2020

alexrademeyer I did it like described. No issues, I can upload the files. I can access the files. Also I checked this now with 3 different document libraries. One with a team created library, two with some complete different SharePoint libraries, I can not reproduce this issue.

Our tenant is based in EMEA, just as information.

alexrademeyer

Brass Contributor

Oct 09, 2020

TheM365Guy

ok, thank you for taking the time to troubleshoot 🙂

I have tested in our Live tenant, my dev tenant, and also a microsoft support agent (in Asia somewhere) tested in his tenant- all 3 were affected.

Interesting to hear that yours are not.... this might help us get closer to an answer.

Thanks again.

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Document Library tab: Cannot upload or drag&drop files (Bug)

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