Forum Discussion
Call Queues and Auto attendants
Hi, I have a few different posts but wanted to create a new one for this. We are trying to figure out if we need to use call queues and auto attendants for what we need. Basically, our main offi...
Get a new service number when you are testing and don't reuse numbers.
For service numbers you don't need any extra licenses, but for numbers via Direct Routing you need to assign a Virtual Phone license.
How would that work? We eventually would need to use our main office # right? If it works I would simply swap out my # for the receptionist's # in Call Group 1 User field.
And we don't need Direct Routing....thanks.
Yes, eventually you have to use your main number for the Auto attendant. But instead of using your number and not getting it to work you should assign a new service number while testing.