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Carey1190's avatar
Carey1190
Copper Contributor
Nov 19, 2023

Re: Blinking red light on Poly CCX 500 Teams phones

leonardF831 

 

I have the same issue.  Did you ever figure it out?

3 Replies

  • leonardF831's avatar
    leonardF831
    Copper Contributor

    Carey1190 

     

    First, go in the portal and update Teams Admin Agent, Firmware, Teams App. once they are updated. reboot the phone. if the red light is still on. on the phone go into calls, you will see 3 little bars, press the the 3 bars, and you can clear the missed calls.

     

    Hope this helps

    • Carey1190's avatar
      Carey1190
      Copper Contributor

      leonardF831

       

      Thanks for the reply.  I think the phone updated on its own.  I updated Teams and restarted my computer and phone.  No luck, but yesterday afternoon I noticed that the annoying red light was no longer flashing and going to missed calls clears the alert and light like it always has.  Electrical tape was my next course of action!  :suprised: 

      • vmission's avatar
        vmission
        Copper Contributor

        THis did not work at all and I restarted.  THis phone is not my favorite.