Forum Discussion
Profile picture appears incorrectly in Teams Chat
- Feb 18, 2022
Tried the below steps and it worked for me,
1) Cleared the Teams cache in affected users machine
2)signed out and signed in back to my teams client.
3)Typed the username in search box both the chat and contact card started displaying the correct image.
In Teams web app, As I had an existing chat with affected user, clearing the browser cache/incognito mode made it work. The only downside, it seems other users also need to follow these steps in their own machine to see the updated profile picture of affected user.
Tried the below steps and it worked for me,
1) Cleared the Teams cache in affected users machine
2)signed out and signed in back to my teams client.
3)Typed the username in search box both the chat and contact card started displaying the correct image.
In Teams web app, As I had an existing chat with affected user, clearing the browser cache/incognito mode made it work. The only downside, it seems other users also need to follow these steps in their own machine to see the updated profile picture of affected user.