Forum Discussion

Copper Contributor

Mar 28, 2020

Problems with Notifications in Teams

Hey, we are a group of 50 students trying to set up MS Teams. There is a big issue with notifications. First of all: notifications for individual chat messages always come up with everyone, o...

Notification Issues

KeksPower

Copper Contributor

Mar 29, 2020

ChrisWebbTech Is there any way to contact microsoft directly? My brother told me that Microsoft has several servers that are region based and he assumed that something might be wrong with the server running in our region. We are from west Germany. Is there a way to contact the responsible Microsoft statt for this region in an adequate time?

ChrisWebbTech

MVP

Mar 30, 2020

Passed this on to my MVP team along with some other posts but I would recommend contacting support via admin center and sending a ticket in as well. Seems it could be a regional issue possibly.

ChrisWebbTech
MVP
Mar 31, 2020
Should be fixed now. Can you test? Thanks.
- xcellr8or
  Copper Contributor
  Jul 17, 2020
  Hi ChrisWebbTech , I am having the same issue as described by OP. I'm in the Australian Region. The few other users I have checked with in our tenancy seem ok. All was working fine for me until a week or so ago and now nothing new in the activity feed an no notifications, irrespective of settings - both for new channels and old ones that previous sent me notifications just fine. A reinstall of teams cleared out my activity feed history and so is now just blank despite active daily use. Any idea on cause or what to report in a ticket to MS?
  Thanks
  Karen
- KeksPower
  Copper Contributor
  Apr 01, 2020
  many thanks to you! I have just done a quick test with a few users and so far it seems to work properly. If there should appear problems again, I will update this post. Posts like this are pure gold for people who want to google about a problem 🙂