Problems with Notifications in Teams

Hey, we are a group of 50 students trying to set up MS Teams. There is a big issue with notifications. First of all: notifications for individual chat messages always come up with everyone, o...

Notification Issues

ChrisWebbTech

MVP

Mar 28, 2020

Never seen this issue but are you sure people are not “replying” to a post? This will mark the channel bold / unread as well. You need to click the box to get replies As well if you want everything.

Not saying something could be broke because some odd notification issues have popped up on forums here and there but I haven’t seen any issues.

Make sure that the above isn’t the issue if it’s not then not much else can be done other than Microsoft figuring out why the notifications aren’t firing.

KeksPower

Copper Contributor

Mar 29, 2020

ChrisWebbTech Thanks for your reply! Yes, I am 100% sure. Right now I am sitting here with two computers and two mobile phones with two diffrent accounts and the notifications simply dont work. I have created 3 channels and switched all notifications "on" on both accounts. One of the channels work as it shoulds - the other account receives a notification as soon as a new post is made. The other channels just remain silent although the notification settings are EXACTLY the same - I really dont understand it. Right now we dont have a single student in our group with whom the notifications in all channels work as they should.

Also, the global notification settings in the mobile apps are set to "always sent notifications no matter if the desktop app is active or not".

The channels that dont send push notifications neither show up in the activity feed, although the settings should make them appear there.

What the.... is wrong here?

I think there is no chance we can get around it, can we?

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Problems with Notifications in Teams

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